Details of the Division and Team:
The IT Application Support (ITAS) has sound IT risk management skills. They follow one of a number of possible service delivery approaches, acknowledge interference with the IT application’s life cycle and assist with incorporating the adopted approach into best practice. The ITAS is aware of the gap in the current infrastructure solutions and where industry innovations are along the maturity lifecycle. They work with application stakeholders to improve the infrastructure, ensuring compliance with the technical roadmap.
The ITAS has a sound knowledge of development methodologies and the IT policies necessary to perform effectively in the organization, aligned to the bank’s appetite for risk. They act to improve safety and security of the application, compliance with regulations, policies, and standards, enhance operational readiness, and ease maintenance of the environment for delivering change into production.
The ITAS supports the bank’s audit function in the remediation of audit points and self-identified issues in order to reduce risk. They are responsible for producing and maintaining accurate documentation on compliance with methodologies, IT policies and IT security requirements. The ITAS interacts with and influences colleagues on the governance of IT platform reliability and resilience. The support staff must have the ability to interact with business users/IT Infrastructure/regional application team and is responsible for day-to-day smooth operation of local applications and providing support local and global applications.
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
- Corporate Group Insurance – premium borne by company
- Medical Checkup – cost borne by company (annual/ biannual basis subject to the employee’s preference)
- Remote working arrangement called “Future of Work”
- EAP – free and confidential counseling, online work-life resources