Operations are responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement. Work includes: - Identifying and prioritizing product and service improvement opportunities and creating plans for implementation - Utilizing comprehensive knowledge of the company's internal operations to develop forward-looking focus for business Supporting bank strategy, proactively identifying and managing areas of risk - Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions - Communicating changes to operational requirements and their impact on relevant processes and controls

• Take responsibility for transaction processing with off-shore operations team and follow-ups to ensure the transaction is completed within SLA. • Perform scanning and uploading of documents to off-shore operations team • Work closely with internal stakeholders including offshore operations team, Product Management, Trade Service, Sales in processing new structured deals and new initiatives of the Bank • Comply all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs • Identify and escalate any operational, regulatory and other risks to line manager in timely manner; contributes to the development and implementation of mitigation or control solutions • Obtain appropriate transactional approval in accordance with the approval procedures. • Ensure continuous process efficiency and performance improvement • Provide periodic reviews of the operational processes within own area of responsibility to identify opportunities to improve efficiency and performance • Cooperate with IT and project team in implementing operation systems. • Challenges and seeks alternative means to reduce cost & mitigate risk • Builds best practices organization and operation models to achieve team goals • Other basic admin duties

• Minimum 3-5 years of experience in banking industry covering Trade Finance products including Letters of Credit, Documentary Collection, Guarantees and Financing Products. (Not mandatory) • Background and work experience in Operations is desirable. • Strong organizational skills and attention to details are required • A self –motivated, energetic and able to work independently • Confident, and enjoy working in a performance driven culture • Good communication skills both verbal and written • Good interpersonal skills • A demonstrated commitment to high professional ethical standards and a diverse workplace Excels at operating in a fast pace, community environment • A strong team player, open to direction and collaborative work style and commitment to get the job done • Proficiency in MS office applications

For more details, please refer to the company website.