Search & Account Safety Operations - QT

- Develop and implement quality control processes to ensure adherence to established guidelines and standards. - Monitor the quality of content review for complex and high-quality content and ensure credible quality result output. - Identify opportunities for process improvement that will enhance the review of complex content. - Provide feedback to team members about quality performance outcomes, analysis, and interpretation of data. - Develop and implement training for team members to enhance the quality of their work output. - Work closely with cross-functional teams to establish quality improvement goals, targets, and priorities. - Create and execute projects aimed at enhancing the priority and quality of content review. - Communicate outlined expectations and provide regular progress updates to stakeholders and senior management. - Participate in other ad-hoc projects as assigned by the team lead.

- Bachelor's degree and 2+ years of relevant work experience - Fluent in English and Korean - Proven experience in quality control and continuous improvement in high-quality and complex content review. - Excellent content analytical skills and attention to detail. - Excellent communication and interpersonal skills.

- Experience in developing and implementing training programs. - Experience working with content review tools and processes. - Proficient in Microsoft Office Suite and other relevant software. - Ability to work in a fast-paced and constantly evolving environment.