고객 클레임 및 VOR(차량 가동 중단) 대응
애프터세일즈 & 고객지원
CSP(고객만족부문) 책임자
서비스 운영 및 딜러 관리 총괄
자격 요건
Education: Bachelor or Masters Degree in Automobile / Mechanical Engineering preferably with additional management qualification.
Experience : 10 years of experience in the automobile industry of which at least 5 years relevant Aftersales experience and people manager position for wholesale or automobile relevant industry.
Special knowledge:Sound knowledge of the aftersales business, adequate hands-on experience, excellent leadership and strong communication skills.