[Company Introduction] Coupang is one of the largest and fastest growing e-commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley. [Team Description] As a valuable part of Coupang’s Global Mobility team, the Principal, Global Mobility will assist the Global Mobility function with the day-to-day management of projects, vendor management and processes relating to the running and improvements of the function. The ideal candidate has a positive can-do attitude, thrives in a high energy, customer focused environment, works well managing multiple priorities and stakeholders, possesses strong applied skills in technology and tools and works well independently to drive continuous improvements to the program.

• Process improvements – Identify opportunities for creating and streamlining global mobility processes to improve the efficiency, compliance and reporting of the function. • Project management – Drive cross-functional and team projects to completion based on the identification of gaps in the program and process improvements, working with other departments and external vendors. Improve on existing project framework. • Provide outstanding customer service, including resolving any issues or escalations efficiently and effectively • Collaborating with internal teams and external vendors to drive efficiency and scalability in mobility operations. • Communication – Drive communication with internal and external stakeholders based on project goals, status and issues. • Proactively stays informed of industry and functional specialty, researching best practices, notable trends, and benchmarks to recommend improvements • Leading cross-functional projects related to employee mobility, system implementation, and Global Mobility process improvements. • Managing timelines, stakeholder coordination, and issue resolution for company-wide projects • Contributing to documentation, change management, and post-implementation support. • Collaborates on Global Mobility, Immigration, Tax, Global Business Travel, and other HR team initiatives and projects as assigned • Manages key local vendors and liaises effectively with regional vendors, including relocation and destination services agencies, and travel providers ensuring they meet their SLAs • Vendor management – Assist the Global Mobility function with vendor management as it relates to processes, roles and responsibilities, contract details, KPIs, SLAs and data

• Bachelor’s degree or equivalent experience in Global Mobility, Human Resources or related field • 5+ years’ experience with progressively complex roles in Global Mobility function, Human Resources or related field • Experience resolving urgent issues, with a strong sense of accountability and judgment • Ability to prioritize effectively and manage multiple complex projects and tasks tracking key dates and deliverables • Exceptional customer service, emotional intelligence, cross-cultural conscientiousness and supportive of diverse communities • Strong written and verbal communication (English and Korean) including use of tact and diplomacy • Excellent attention to detail, organizational, and time management skills • Takes initiative and works independently, in addition to collaborating as a team-player, building effective relationships with cross-functional teams • Proficient in Microsoft Office Suite and confident in their ability to learn, navigate and leverage other systems and technologies • Experience working with confidential data and handling sensitive matters with discretion

[Recruitment Process] • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

[Details to Consider] • The employment type of this position is regular including 12 weeks probationary period. • This job posting may be closed prior to the stated end date for application if all openings are filled. • This position includes 12-weeks of probation period. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. • Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. [Privacy Notice] • Your personal information will be collected and managed by Coupang asstated in the Application Privacy Notice located below.

https://www.coupang.jobs/en/privacy-policy/

[Document Return Policy] • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.    • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.   • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.   • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. • Hiring may be restricted in case the legal qualifications required for hiring and work performance are not met.