Job Family Definition: Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management. Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Project Manager to lead and oversee the successful delivery of customer projects from kick-off to acceptance, with additional responsibilities extending to post-acceptance activities and throughout the life of the contract. This role is Korea-based and will require the ability to develop and maintain a close, face-to-face relationship with the customer, ensuring alignment with their needs and expectations while representing our organization effectively. Responsible for managing all aspects of customer engagement, including planning, controlling, and implementing solutions to meet scope, budget, time, and quality expectations. This role involves working on large, complex, and high-risk projects that require expert analysis, advanced problem-solving, and collaboration with corporate teams, customers, and third-party vendors. You will play a critical role in managing financials, developing business opportunities, and fostering strong client relationships, while also mentoring and guiding project team members. Must have a proven track record in managing high complexity projects and have Project Management certification such as PMP. This role requires advanced knowledge of project management methodologies and the ability to navigate complex commercial and legal challenges. Strong interpersonal skills and a client-centric approach are essential, as the role demands frequent face-to-face interactions with customers to build trust and drive successful project outcomes.

• Manages customer project delivery. • Revenue as detailed in Impact section. • Very large/ complex/ single or multiple region. • High risk. • High complexity legal and commercial issues. • Manages project financials including P&L. • Meets or exceeds SOAR approved budgets. • Provides reliable financial forecasts to the management. • Manages business development. • Identifies and develops new opportunities with client. • Supports early qualification and opportunity assessment for large and complex opportunities. • Acts as opportunity manager for high risk deals. • Manages client relationships. • Manages upper level client delivery relationships. • Frequently represents the organization to external customers/clients. • Manages project team. • Manages internal as well as external resources with a team size less than 40 people. • Mentors and encourages skill development of project team members. • Provides detail performance review input and development recommendations for team members.

• First Level University degree. • 7 years experience in project management or in like roles/businesses. • Demonstrates an in-depth understanding of key company Services' operational policies, processes and methodologies applicable to project management. • Speaks with authority to most layers of depth related to project management methods. • Makes use of and contributes to the company's PM Professions community. • PMP (or equivalent) Certified.

• Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

For more details, please refer to the company website.