미국계 글로벌 신소재 기업입니다
한국오피스는 중구에 위치해 있으며 영업지원을 해 주실 수있는 분을 채용하고자 합니다
포지션명 : Customer Service
고용형태 : 계약직 (19개월, 연장 가능성 있습니다)
근무지 : 서울 중구
주요업무
- Collaborate with the Sales Team to provide outstanding customer support.
- Communicated effectively with sales people, customers and other key stakeholders.
- Create, manage and follow up on quotations.
- Manage the end-to-end order process, proactively resolving issues related to Manufacturing plants, logistics, and warehouse.
- FCST and Inventory management
- Administer and provide ongoing support for E-Commerce platforms.
- Coordinate and balance customer needs and the company's
- Understand and follow established procedures/guidelines.
- Assist with Account Receivable collections and support Finance audit.
- Provide customer service and phone support as needed.
자격 요건
- Bachelor’s degree or equivalents
- Minimum of 5 years of Customer Service experience in B2B environment
- Has experience using CRM and ERP systems (SAP/ Oracle knowledge helpful)
- Excellent communication skills, fluent in both written and spoken English
- Responsible, approachable, and demonstrate strong team collaboration skills
- Positive attitude, fast learner and adaptable to change.
- Able to work independently and perform well under pressure
채용절차
채용절차
- 서류(영문이력서)-> 인사팀 스크리닝 인터뷰(영어)-> 1차 실무진 인터뷰-> 2차 Hiring Manager 인터뷰(영어)