유명외국계명품브랜드에서 Retail Training

1.Training

Development •Identify training needs through surveys, interviews, and performance data. •Design and develop training programs, including materials, manuals, and e-learning modules. •Utilize various training methodologies (in-person, virtual, hybrid).

2.Training

Delivery •Facilitate training sessions for new and existing employees, including onboarding, product knowledge, and selling-skills •Conduct in-store training, workshops, and virtual training sessions •Coach and mentor store-level trainers and team-leads 3.Evaluation and Improvement •Evaluate training effectiveness and make improvements based on feedback and results •Track training success and report on outcomes to senior leadership •Stay updated on industry trends and best practices in retail training 4.Collaboration and Leadership •Collaborate with merchandisers, store managers, HR, and other departments to align training with business objectives •Lead and mentor trainers and employees, fostering a positive learning culture •Communicate effectively with all levels of the organization •Management of one Product trainer 5.Record Keeping and Reporting •Maintain training records and track employee progress •Prepare regular reports on training outcomes, including performance metrics

•Minimum 9 years of experiences in training (including selling-skills), retail management •Successful people management experience is essential •Excellent communication, presentation, facilitation, and coaching skills •Strong organizational skills and ability to work independently and collaboratively •Passion for employee development •Fluent in English. Ability to understand French is an advantage

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