주요업무
Leadership and People Management:
• Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a positive and engaging experience for team members and guests.
• Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store performance.
• Manage and grow dispersed Store Managers through regular check-in conversations, ongoing performance documentation, the annual evaluation process, and business goal setting.
• Support learning and development consistently and equitably by providing feedback, coaching, mentoring, and career path guidance.
• Enable Store Managers to drive store operations in line with local and global priorities by providing them with the information, tools, resources, and support they need.
• Lead and coach stores in assigned region on lululemon's Core Values and Store Principles.
Lead talent planning/pipeline needs and recruitment strategy for stores in assigned region.
• Develop or support a strategy for stores in assigned region to close identified performance gaps.
• Hold Store Managers accountable for managing and developing their in-store teams.
Working with Others:
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.
• Collaborate with Store Managers and their teams to support operations and ensure stores align with company-wide operational priorities through regular communication and store visits.
• Collaborate with regional and cross-functional partners to accomplish projects and initiatives (e.g., real estate plans, new store openings, policy or process updates).
Business Strategy and Operations:
• Drive strategies for stores in assigned region, understanding and incorporating the nuances of the region, through periodic review and planning processes (e.g., quarterly business review; plans for things like community, recruiting, and people development; quarterly sales planning).
• Monitor key store financial metrics for region to evaluate and report on store performance against objectives.
• Ensure financial goals are met by recognizing shortfalls and growth opportunities based on key store financial metrics and creating or implementing solutions.