We're looking for a Network Support Engineer who will support some major manufacturing companies in Korea. Strong technical understandings in network and flexible attitudes in customer facing is required for the position.
주요업무
• Troubleshoot and resolve technical issues related to networking solutions and services
• Provide technical support and guidance to customers, ensuring timely issue resolution and high customer satisfaction
• Conduct technical presentations, and product demonstrations for clients and internal stakeholders
• Test and validate new solutions, equipment, and configurations to ensure quality and performance standards
• Deliver technical suggestions and recommendations tailored to customer needs and business requirements
• Collaborate with cross-functional teams to provide technical insights and improve service delivery
자격 요건
• A bachelor's degree in any major
• More than 5 years or so job experience in IP networks industry
• More than intermediate level of ENGLISH in reading and writing
우대사항
• Networks certificates (such as JNCIE, CCIE etc.)
• Field experience in customer supporting
• Having a good knowledge or experience in programing language or script language (e.g., Python, shell scripts)
채용절차
• For more details, please refer to the company website.