주요업무
• Manage end-to-end import and export operations, including documentation, clearance, and shipment tracking.
• Ensure compliance with customs, international trade laws, and internal policies
• Coordinate with internal stakeholders, freight forwarders, brokers, and carriers to resolve ad-hoc shipment issues.
• Review trade performance/HS code classification and provide monthly KPI reports.
• Support process improvement initiatives to increase efficiency and reduce costs.
• Stay up to date with changes in global trade regulations and implement best practices.
• Perform compliance reviews and risk assessments to prepare the organization for potential customs audits.
• Provide guidance and training to business units on customs regulations and export controls.
• Actively support and contribute to global trade operations initiatives and projects
• Perform monthly cost settlement, review results, and prepare reports by closing deadlines
• Coordinate RFQ (Request for Quotation) processes with Global internal stake holders/freight forwarders to secure competitive rates and reliable service.
• Monitor and manage OTP (On-Time Performance) of logistics partners, ensuring timely delivery and addressing delays proactively.
• Oversee freight damage management, including root cause analysis, corrective actions, and internal/external claim processes.