Manager e-Commerce

• As digital commerce owner, you are accountable for our 360-e-commerce strategy. You are responsible to design and implement seamless & personalized shopper experiences on

iqos.com

by achieving sales target for the year. • You oversee the day-to-day operations of the e-commerce platform, daily sales analysis, conversion rate, stock availability and consumer returns. • You are responsible for yearly sales forecasts, monthly reporting of revised forecasts and stock management with the dedicated stakeholders in finance and supply planning. • You manage the yearly budget of e-commerce and vendors related to operations (i.e. payments & LSP) in collaboration with finance and IT stakeholders. • Working with UX Design, and other stakeholders including Sales and Marketing teams, you will strive to bring more excitement and distinctive UI. You are designing seamless digital journeys to route consumers to the best shopper moment and maximize their conversion to buy on

iqos.com

. • You are proficient in utilizing analytics tools to monitor website performance, customer behavior, customer feedback, NPS and sales metrics, making data-driven decisions to enhance the online shopping experience. • Conversion rate to checkout is your main KPI in shopper experience which you are growing year by year. Therefore, you are constantly looking for ways to drive seamless ad-to-cart & checkout processes. • You are an innovator with a commercial appetite to increase our capabilities in e-shopping. You generate business growth through new ideas to promote

iqos.com

unique selling propositions (USPs) such as digital native offers and limited editions. You will propose and maintain a yearly calendar of unique .com offers & surprises to create excitement, anticipation & sense of urgency which are driving-up traffic to

iqos.com

and ultimately sales. • As a business builder, you are seeking various growth partnerships, with payment providers & 3P loyalty points systems, and others. • You constantly analyze market trends and competitor activities to adapt strategies and maintain a competitive edge. • You will ensure that interdependencies with systems, projects and teams are not a blocker to deliver your roadmap, therefore you are creating a collaborative and engaging relationship with IT colleagues. • Manage and mentor your direct report(s), to ensure they deliver our objectives while growing their autonomy & maturity to be able to grow in their career.

• Bachelor’s degree or higher • 10+ years of experiences in managing digital commerce and overall web operations & experiences on owned e-Commerce platform • Experience with 3rd party commerce is a plus • Proficient in Korean & English (verbal and written) a must • Positive mindset with ‘Can do’ spirit • Self-motivated and comfortable in a fast-moving organization • Ability to handle multiple tasks simultaneously • Collaborative and able to communicate comfortably with local/global stakeholders

• For more details, please refer to the company website.