주요업무
[General Operations]
- Liaise with Stores, Head Office, Central Logistics team, Product departments (metiers) and logistic partners: 3PL, Custom Broker, local delivery company, bonded warehouse
- Plan, coordinate and monitor the operations flow within Distribution Center: receipt, order, assembly and dispatch of goods: receipt, unpacking, controlling, pricing, labelling, storage, picking, repacking, dispatch of goods
- Use space and mechanical handling equipment efficiently, monitor quality control, manage budget targets, and environmental objectives
-Have a clear understanding of the company's policies and vision and how the warehouse contributes to company’s business goals
-Keep stock control systems up to date and make sure inventories are accurate
- Produce regular reports and statistics on a daily, weekly and monthly basis (IN/OUT status report, dead stock report etc)
- Supervise weekly and monthly meetings with 3PL to secure KPI & SLA, Operational excellence
- Oversee the planned maintenance of vehicles, machinery and equipment
Initiate, coordinate, and enforce optimal operational policies and procedures following the Group requirements
- Monitor the Distribution Center with the Group requirements
- Receive feedback and monitor the quality of services provided and follow up with RCA, corrective and preventive actions
- Support the activities of internal events
- Manage equipment procurement in collaboration with the 3PL
- Ensure the Distribution Center structure, processes, and IT systems to support the omni-channel services with seamless product flows between e-commerce stock and physical stores stock
- Liaise and negotiate with the stores, e-store and 3PL to improve the outgoing flows by adapting frequency or defining new shipping methods
- Packaging procurement securing safety stock level and event requirements
[Project & Budget management]
- Lead various global projects with successful execution of tasks on time and within budget
- Guide on technical aspects and liaise with functional teams (IT, stores, e-commerce, Operations, Merchandising, Finance, Retail, and etc.) for problem solving
- Coordinate with Local / Regional IT to ensure proper integrations of our supply chain system and 3PL Warehouse Management System
- Plan future capacity requirements, prepare annual budget and revision
- Monthly cost follow-ups vs. budget
[Compliance & Regulation management]
- Plan, prepare, and manage annual stocktaking and regular cycle counting over the year with the objectives of keeping shrinkage as low as possible
- Follow and monitor the legislation changes, with reference of packaging, labelling and certification requirements
- Support store BOH team with regular trainings and operational check list
[Security & Safety management]
- Ensure security and safety measures in the Distribution Center are in line with local regulations, requirements of our Insurance company and Group security policies
- Regularly audit the security & safety measures and process adherence to Group policies
- Regularly visit Distribution Center and monitors quality, security, costs and risk management according to company standards, insurance requirements and schedule
- BCP & Risk management
[Corporate Social Responsibility]
- Ensure Sustainable Development initiatives are implemented in the Distribution Center to reduce carbon footprint of our logistic activities
- Ensures the Distribution Center can facilitate green service initiatives