주요업무
[Store Operations & Management]
- Store Performance: Ensure all stores within the region meet sales and performance targets, optimizing business parformance through regular analysis and proactive management.
- Inventory Management: Oversee stock levels, ensuring each store maintains optimal inventory according to sales needs and brand standards.
- Operational Excellence: Guarantee compliance with all operational processes and standards,including visual merchandising, store appearance, and client service.
- Reporting & Insights: Provide management with regular performance reports and actionable insights based on store visits, sales data, and market trends.
[Sales & Profitability]
- Sales Strategy Execution: Implement corporate sales strategies and campaigns 10 maximize store revenue.
- P&L Management: Analyze store profitability, manage cost controls, and identify areas for improvement in line with budgetary goals
- Reporting: Provide regular sales, & KPI , and performance reports 10 senior management, including actionable insights for improvement
[People Management & Development]
- People Planning & Performance: Oversee staffing needs, including interviewing candidates, conducting appraisals, managing performance reviews, and ensuring the right talent is in place for operational success.
- Training & Development: Collaborate with other departments to organize training programs, provide coaching and mentoring to Store Managers, and promote internal talent development to foster leadership growth.
- Team Engagement & Support: During store visits, engage with feams to address challenges,recognize achievements, and offer ongoing support to enhance performance and drive continuous improvement.
- Clienteling & Development: Collaborate with CRM department to Store teams have client mind-set, leading & supporting Store Managers to operate Clienteling activities.
[Brand Representation]
- Brand Standards: Ensure all stores comply with brand guidelines, maintaining consistency in visual merchandising and store presentation.
- Market Intelligence: Stay updated on local market trends, competitor activity, and customer preferences, providing feedback to enhance business strategies.
[Cross-functional Collaboration]
- Communication: Work closely with HQ, regional teams, and other departments to ensure aligned execution of brand strategy.
- Project Management: Actively lead, conduct, and participate in cross-functional projects with of her functional departments aimed at improving retail performance and client engagement. (Clienteling activities, Store opening, and entire store activities & projects involved store teams and clients)