주요업무
• Field Medical strategy & operating model: Translate global Field Medical strategy into a Korea operating plan; maintain a single playbook (MEEP/iSEA, insights cadence, KPI governance) while preserving TA integration. Partner with TA Heads and FMLs to operationalize a TA-anchored model with one FME lead standardizing coaching/KPIs across TAs.
• Standards, processes & tools: Own Field Medical process standards (pre-call planning, MEEP, iSEA/SEM, post-visit analysis, insights capture) and ensure adoption via OnCore; drive data quality expectations (logging protocols, quarterly iSEC surveys). Implement the IM BEST KPI framework as the single source of truth for performance and business reviews.
• Stakeholder management: Collaborate with the TA (Therapeutic Area) team to foster a high-performance culture based on trust, enabling motivation and capability development for field medical team members.
• Coaching & capability building: Coach FMLs/MSLs with structured field coaching rubrics anchored in iSEA/SEM; design and deliver role-based curricula leveraging OneMSL/STELLAR and Medical Executional Excellence trainings.
• Insights & medical impact: Lead the quarterly insights process (KITs/KIQs, aggregation, implications, actions, cross-functional share-outs) and ensure iSEC trends inform engagement strategy and scientific narrative pull-through. Ensure launch readiness inputs (ME mapping, resourcing, pre-/post-launch KPIs) are embedded into TA plans.
• KPI governance & performance management: Set targets consistent with Korea/APMA dashboards (e.g., ≥15 Days in Field, ≥2 Interactions per DIF, ≥80% Core ME coverage), run monthly/quarterly reviews, and drive corrective actions. Publish standardized FME reports using IM BEST and CEE/Power BI.
• Compliance, governance & quality: Ensure AE/TC reporting and medical governance requirements in every field engagement and training (local SOPs). Uphold local GxP SOPs and enforce logging/data integrity standards.
• Technology & enablement: Champion field-technology optimization (OnCore CRM hygiene, IM BEST adoption) and new assets (e.g., digital visualization modules) to scale engagement quality.