주요업무
• Monitor the performance of payments processing (e.g., payments page conversion and customer retention performance driven by payments) across a number of markets and payment methods: cards, wallets, direct carrier billing, and bank-based payments.
• Lead strategic analyses and partner with Payments Managers and Product Managers to help identify, prioritize, and assess the impact of new initiatives. This includes working cross-functionally throughout the organization with a large number of potential stakeholders (e.g. payments, finance, data science and analytics, consumer insights, engineering, etc.).
• Support payment partner engagement with digital wallets, banking institutions, gift card service providers, and card networks (e.g. Visa/Mastercard) with a focus on improving performance.
• Proactively identify the opportunities most important for growth (acquisition, retention, and revenue) and create insightful presentations that facilitate decision-making for internal stakeholders and our external partners.
• Collaborate with your peers in other F&S functions (Content, Marketing, Partnerships, etc.) and other analytical teams (Data Science, CI) to develop a holistic view of the business on a market level.
• Optimizing our analytical models and working with data engineering to maintain data quality to improve our analytical tooling and efficiency.