주요업무
• Country-Level Demand Planning: Accountable for the unit demand forecasting, inventory management, and improvement of the overall demand/supply risk profile
• Facilitate the Integrated Business Planning ('IBP') and Sales & Operations Planning ('S&OP') process in collaboration with Commercial and Finance organizations.
• Manage flow – Deliver the right product, at the right quality, at the right time (product flow). Assure accurate and timely communications, and data integrity (information flow).
• Optimize inventory holding – Optimize safety stock levels and mitigate stock-out/scrap risks by managing replenishment plans to first-economic customers, e.g., wholesalers, distributors, partners.
- Possess a detailed understanding of internal/external inventory policies and requirements.
- Convey appropriate demand signals during monthly planning cycle via Rapid Response system.
- Clearly communicate country-specific demand trends and drivers to the global supply chain network.
• Successfully launch new products – Support and enable the Commercial ambition in the market and manage the lifecycle of existing products.
• Appropriately escalate issues with potential financial impact
• Develop supply transition plans for product/SKU-specific variations (CMC, labeling) with key stakeholders from Supply Chain, Quality, Regulatory Affairs, Marketing.
• Conduct scenario and long-range/10-year demand planning on an as-needed basis.
• If the market falls within SOX guidelines, be the Process Owner (PO) for the SOX process.
• Manage Market SCM Team: Accountable for the COL, Logistics Management and Customer Services to the FEC (First Economic Customer).
• Manage the team members in their regular tasks, helping them to prioritize and work efficiently.
• Lead the team to problem solve and continuously improve.
• Be the decision-maker for the team and escalate issues as appropriate.
• Manage team performance, drive the business KPIs to meet or exceed targets, and be accountable to Commercial for supply continuity.
• Manage the team to be collaborative, support them to develop skills and capabilities to be future ready.
• Create an environment that values DI&B, while enhancing team member engagement.
• Encourage participation in the JAPAC Drive for Excellence program.
• General Responsibilities:
• Deliver excellence in customer service.
• Manage costs to budget by partnering with Finance and take actions to improve Supply Chain productivity by implementing digitalization (i.e., technology) and fostering a culture of LEAN through our Drive for Excellence program.
• Standardize our planning processes, drive enhanced use of our SC systems, and nurture innovation, encouraging our people to learn and grow.
• Deliver on market (Commercial) imperatives –
- Excellence in product quality.
- Maximize product shelf life.
- Proactively support business needs, partnering with Commercial and Financial colleagues to understand drivers of demand through our IBP process.
• Maintain active engagement with supply chain organizations at the regional/global/site levels
• Maintain active cross-functional engagement at the country-level – both internally and externally
• Support change control assessments related to launches, variations and changes with local supply impact
• Generate and maintain metrics and KPIs for Supply Chain through our processes.
• Assess industry trends, internal network and technology advancements as tools to improve supply chain performance
• Identify opportunities to increase strategic value of external partnership and be an advocate of change, innovation and operational excellence.
• Provide ad-hoc back-up support to local logistics/customer service lead (i.e., delivery scheduling, import documentation, SAP stock transfer receipt and order-to-cash transactions, month-end inventory, etc.)
• Provide ad-hoc support for the COL.
• Be the local ERP and planning system expert (i.e. Super user).