주요업무
1.Execute DX Projects: Own and execute multiple DX projects simultaneously that are diverse in nature (type of projects include, but not limited to primary research, solution formulation with service design, UX/UI prototyping, visual communication, etc.)
2. Produce Documents / Artifacts: Create awesome design related documents such as user research insights, as-is and to-be journey map, solution concepts, illustrations, etc.
3. Manage DX Projects: Manage assigned projects end-to-end from initial planning to delivering/presenting the final solution to all relevant stakeholders
4. Control Deliverables Quality: Manage projects outsourced to 3rd party vendors (CX consulting or design firms) to ensure quality deliverables within expected timeframe
5. Facilitate Meetings: Prepare, run and facilitate DX project meetings and workshops