주요업무
- Incoming control of products at ZPK warehouse
Ensure incoming control procedures are complied with LSOP, PGSOP and LOC regulation as process owner
Conduct incoming inspection of Rx and Vx products.
Check the latest artwork code, version and authorization change date
Check the temperature record of transportation
Make sure the serial number is displayed correctly
Responsible to work with 3rd party logistics service providers, such as warehouse, and LOC relevant functions in ensuring GSK and regulatory requirements are met
- Incoming control of repacking materials at ZPK warehouse
Inspection of repacking material in comparison with approved artwork
Check the printing quality and defect
Review CoA provided from printing agency with acceptance criteria
- Repacking & Repacking operation
Ensure repacking operation procedures are complied with LSOP, PGSOP and LOC regulation as process owner
Prepare the repacking instruction
Conduct training of repacking process to ZPK and inspection of repacking activity
- QC test request & sample management
Owner of LOC sample management process
Prepare test request form and deliver to ZPK for the dispatch
Conduct Vx product sampling
Manage QC test schedule
Manage retention samples in accordance with LSOP, PGSOP, LOC regulation and local requirement
- Product complaint
Log the complaint and manages the complaints for Rx products
Communicate with the customer to have information which GSK site requests
Prepare official customer response and communicate with the customer (if required)
Perform local investigation (if required)
- Deviation and Third Party Incident(TPI) Management
Lead and support timely completion of deviation and/or TPI investigation, and ensure root cause and CAPAs are identified.
Support LOC Quality Operations Manager with issue handling
- Corrective and Preventative Actions (CAPA)
Ensure all operational related work’s CAPAs are identified, implemented, monitored and closed out on time.
- Change Management
Assess change control records and ensure all implementation actions are identified
- Return
Ensure that the return procedure is in place and in use
Check returned products with ZPK and KSC team.
- Projects
Participate and lead the projects to provide any supports to achieve LOC objective in a timely manner
- Product Incident/ Recall support
Support any local product quality incident/ recall that might affect the product in terms of quality, safety and efficacy
- Audit / Regulatory Inspection
Support GxP audit and regulatory inspection within LOCQ and GSK warehouse or distribution sites managed by LOC
- Internal audit
Be involved in internal audit program
Act as an auditor during self-inspection or independent business monitoring (IBM), if needed
- QMS
Subject matter expert for assigned QMS topics
Perform management monitoring or internal business topics for assigned QMS topics
SOP owners for assigned QMS topics
Coordination and Communication with warehouse staff (ZPK)
Paticipate to quality and SOPs training session according to the individual training plan
Provide proposals and advice in improving the quality system