주요업무
• Omnichannel Learning Strategy – Manage and develop Digital World (DW 3.0) to provide a seamless 24/7 digital learning journey for Healthcare Professionals (HCPs).
• Digital Promotion & HCP Engagement – Develop and execute digital marketing strategies through social media channels (e.g., Kakao Channel, Instagram) and SMS to expand the HCP network.
• Digital–Offline Program Integration – Promote offline training programs (Hands-on, Nationwide) through digital channels and manage Replay services to maximize training impact.
• LMS & Digital System Management – Operate and manage Absorb LMS, PRISM, and VEEVA systems, including the approval process for digital and clinical materials.
• Virtual Training & Webinar Execution – Plan and deliver virtual training programs and webinar series aligned with global IMCO and Korea strategies.
• COE Facility Setup & Operations – Lead the establishment and operation of the COE demonstration center supporting 50–100 participant training sessions.
• Regulatory & Compliance Coordination – Collaborate with Medical Affairs, Legal, Regulatory Affairs, and Compliance teams to ensure adherence to all protocols and policies.
• Stakeholder & Conflict Management – Coordinate and align multiple internal stakeholders while managing operational and strategic challenges.
• Cross-functional Collaboration – Work closely with Hands-on and Nationwide managers to integrate digital and offline educational initiatives.
• Performance & Program Management – Manage budgets, vendor relationships, and performance dashboards to measure program effectiveness and ROI.