글로벌 Automation 기업에서 Field Service Team을 이끌어 주실 분을 채용하고 있습니다.
People managing 경험 풍부하시고, P&L 경험 보유하신 팀리더를 모시고자 합니다.
주요업무
- Lead and manage the Field Service team to ensure efficient and effective service delivery
- Develop and implement strategies to optimize field service operations and improve customer satisfaction
- Provide technical guidance and support to field service technicians
- Collaborate with cross functional teams to drive continuous improvement initiatives
- Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
- Drive business growth working closely with Sales team
- Build strong talent
- Monitor and analyze field service performance metrics to identify areas for improvement
- Ensure compliance with company policies, procedures, and regulatory requirements
자격 요건
- Minimum of 7~8 years of experience in a leadership role within field service management
- Strong technical knowledge and understanding of engineering principles
- Excellent communication and interpersonal skills
- Change management skills (culture change etc.)
- Result driven
- Ability to effectively manage and prioritize multiple projects and tasks
- Experience in driving process improvements and implementing best practices
- Strong problem-solving and decision-making abilities