럭셔리사

• Technical & Quality Leadership • Lead and supervise CCS technicians to ensure high-quality repairs in line with standards • Provide technical guidance and support complex repair cases • Operations & Standards • Ensure consistent application of repair workflows and 5S standards in workshop areas • Monitor productivity, workflow, and operational efficiency • Team Management • Plan and allocate technician workload and manage team performance and development • Support onboarding and skill development of technicians and apprentices • Coordination • Collaborate with CCS functions, Repair Coordinator, and Central teams • Provide technical input on repair feasibility and timelines

• Proven team leadership or people management experience (required) • Leadership experience in operations environments such as logistics, production, repair/service, after-sales, or customer service • Experience as a senior technician or in technical leadership within repair or leather craftsmanship is a plus • Fluent English communication skills

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