주요업무
- Customer Service & Technical Sales Support
Develop customer-specific product strategies based on market trends, competitive analysis, and customer needs
Lead product trials and technical evaluations in collaboration with internal teams
Manage RFQs, customer claims (CCAR), quotations, and order processes to ensure smooth business operations
Coordinate inventory and supply continuity to support customer delivery requirements
- Business Development
Identify and develop new business opportunities across East Asia markets
Build and maintain strong relationships with strategic customers and industry stakeholders
Translate customer needs into commercial opportunities to drive profitable growth
Strengthen Vesuvius’ market presence and brand positioning within the industry
- Financial Management & Commercial Performance
Contribute to annual sales planning, budgeting, and target setting
Monitor sales performance, forecasts, and profitability against budget targets
Implement corrective actions to ensure sales and margin objectives are achieved
Support credit control and resolve overdue payment issues in collaboration with customers and internal stakeholders
- Stakeholder Communication & Cross-functional Collaboration
Maintain close communication with Regional Leadership and Global Product Teams regarding business performance and market developments
Provide regular updates on forecasts, opportunities, and customer requirements
Collaborate cross-functionally with Operations, Technical, Legal, and Customer Service teams to ensure smooth project execution and customer satisfaction
Facilitate effective coordination for quotations, orders, and project delivery