주요업무
• Lead and manage existing customer business across Entegris’ broad portfolio of products and solutions, supporting sustained growth, customer satisfaction, and stronger commercial execution.
• Own sustained existing business management, including revenue protection, recurring demand visibility, customer satisfaction, and share-of-wallet expansion within current programs.
• Orchestrate Entegris’ assets, resources, and systems to deliver a state-of-the-art customer experience when customers use Entegris solutions and products.
• Manage product forecasting, allocation, on-time delivery, and expedite requests.
• Develop and maintain a rolling 18-month forecast view in partnership with customers, Account Management, Business Units, Supply Chain, and Customer Service to improve planning accuracy and reduce supply risk.
• Market share gains from existing business.
• Contribute to revenue growth through strategic collaboration with the Account Management team on new business development.
• Lead enablement service standards for key customers by proactively managing allocation constraints, order blocks, expedite requests, DOI oversight, PCN readiness, and AR-related issue resolution.
• Drive revenue growth and achieve or exceed sales targets for existing business.
• Lead and collaborate with diverse cross-functional teams, including Product Marketing, Quality, Application Engineering, and Customer Support, to sustain ongoing business operations.
• Maintain a strong understanding of market share and use this insight to prioritize growth opportunities.
• Use technical expertise to accurately identify customer issues and proactively lead solution development in collaboration with internal teams.
• Create case studies and repeatable best practices from customer enablement activities to support scalable execution across top customers and small-to-midsize accounts.
• Provide the appropriate level of technical application support to ensure smooth PCN implementation.
• Maximize margins and protect ASP (average selling price) by minimizing discounts and maximizing price increases.
• Effectively present the benefits and capabilities of Entegris technology.
• Conduct regular analyses of revenue and product quality issues to understand customer needs and collaborate with the account team to identify new opportunities.
• Provide quotations, solicit purchase orders, and finalize sales.
Effectively manage customer expectations regarding inventory support while mitigating risk and protecting Entegris assets.