CHANEL is a privately-owned company whose values are grounded in creating the conditions for people to perform at their best, feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people’s humanity and uniqueness so that they are free to bring full selves to work and to their life’s calling.

• Extensive experience in project management both digital and physical, with a track record of successful initiative implementation. • Excellent analytical skills and proven communication abilities, including experience delivering impactful training/meetings and effectively infusing new practices across boutique teams and diverse stakeholders. • Systematic knowledge of digital communication tools and platforms, with the ability to leverage technology for enhanced client engagement, internal collaboration, and operational efficiency. • Proven ability to resolve complex issues within relevant functional areas and areas of expertise by engaging key stakeholders • Strong business and financial acumen with budget management.

• Minimum 5-8 years’ experience in relevant client services, retail operations, project management with luxury retail environment • Proven track record managing end-to-end service initiatives, including survey program management, after-sales operations, and clienteling. • Strong analytical skills and experience delivering training, leading cross-functional teams, and driving the adoption of new practices across multiple boutiques or regions. • Demonstrated executive presence, structured thinking, and sound judgment in resolving complex issues and engaging diverse stakeholders. • Capability to adopt digital tools (including eDM set-up, mms/kakao set up, Salesforce Marketing Cloud modules and other new tools) with openness. • Fluency in English and Korean

For more details, please refer to the company website.