We are looking for a highly motivated and strategic Senior Product Manager to lead the evolution of the iPECS cloud communication platform into an AI-powered interaction platform, integrating UCaaS and CCaaS capabilities and enabling seamless customer and user experiences across voice and digital channels. The ideal candidate combines strong product ownership, technical understanding, and execution excellence, and can drive positive organizational change while operating in an agile, fast-iterating environment.

• Own the product vision and roadmap for assigned areas of the iPECS cloud platform. • Act as the product owner for a squad, ensuring alignment across UX, Engineering, and business stakeholders. • Drive cross-functional and global collaboration to deliver scalable, customer-centric platform capabilities. • Lead the end-to-end product lifecycle from discovery through launch, shaping problems, solutions, and priorities. • Translate customer and partner needs into clear PRDs, user stories, and a value-driven backlog. • Work closely with UX and Engineering to deliver coherent, high-quality experiences across the full user journey. • Drive agile execution (sprints, releases, dependency management) and make trade-off decisions to maximize impact. • Use data, metrics, and AI-enabled tools to measure success, learn fast, and continuously improve.

• From New Grads to 12+ years of product management experience in SaaS, cloud, or telecom. • Strong understanding of communication platforms (UCaaS, CCaaS, or adjacent domains). • Proven track record in building and scaling platform products, including APIs and integrations. • Fluent in English with strong communication and stakeholder management skills across regions. • Solid technical fluency (cloud, APIs, communication technologies) and experience collaborating closely with engineering. • Hands-on agile experience (backlog, sprints, releases) with measurable delivery outcomes. • Demonstrated ability to introduce and scale standard PM practices and positively influence ways of working. • High ownership, drive, and resilience, with a track record of leading through ambiguity and driving change.

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