주요업무
JOB SUMMARY:
This position performs scheduled tasks, including ad-hoc/projects for overall demand & supply planning, logistics and customer service activities through product/information flows, focusing on key metrics, compliances, and supporting business growth, and ensures timely supply of goods maintaining the accuracy of inventory records including product returns, while managing short UBD & inactive inventories. The Supply Chain Specialist also responsible to drive monthly Sales & Operations (S&OP) Planning Process and execute and monitor of all supply & distribution planning related to activities to ensure timely availability of material while meeting inventory targets, minimizing obsolescence and optimizing costs.
RESPONSIBILITIES:
Demand Planning & Forecasting
- Lead monthly S&OP review meetings and challenge the assumptions and numbers provided in the analysis in order to solicit functional knowledge to improve forecast accuracy
- Submit periodic Net Requirement Forecast through SAP, based on cross-functional discussions, analyses on sales forecast, new product launches, phase-In/out schedule, etc.
- Work closing with sales and marketing teams, regulatory, global planning, and local supply chain team striving to provide and accurate demand signal
Supply Planning
- Review and manage STOs generated by system. Minimize manual process
- Place manual STOs when required
- Follow up and expedite shipment with distribution centers/ factories/ suppliers
- Determine and maintain SNP parameters in SNP
Customer Order Fulfillment (Optional)
- Manage Customer Service activities for assigned business units including customer purchase receiving, sales order creation, delivery date maintenance, backorder management, credit limit check, invoicing, credit memo communications, distribution coordination with 3PL/ Warehouse, and monthly sales closing
- Maintain customer/ pricing master, and accurate system transactions and related communications for corrections, etc.
- Handle customer queries, product complaints, recalls and exchange
- Generate order and invoice reports as required
-Work closely with regulatory to ensure proper license is valid for distribution
Logistics
- Manage import/export, customs clearance process etc.
- Coordinate with external vendors on import/export, product storage and local delivery shipments
- Work closely with regulatory to ensure proper import license is valid for importation and distribution
Inventory Management
- Act on the short UBD, inactive Inventory, phase-in/phase-out, communicating with business partners to minimize the negative cost impact
- Manage reverse logistics – PER, Returns for repairs, Warranty, etc.
- Reconcile and close discrepancy of inventory discrepancy in ERP, against WH/ 3PL/ field inventory Coordinate periodic inventory counts for 100% accuracy
- Monitor DOH and drive DOH reduction
-Coordinate inventory allocation and/or transfer during times of supply constrain or in excess