주요업무
I. Retail Strategy & Business Leadership
• Develop and lead the overall retail strategy aligned with brand direction and business objectives
• Set and oversee revenue, KPI, and profitability targets across all stores/BTQs
• Translate business goals into actionable plans and ensure effective execution
• Drive sustainable growth by optimizing store network, productivity, and client development strategies
II. Retail Operations Excellent & Network Management
• Oversee end-to-end retail operations and ensure operational excellence across all stores/BTQs
• Supervise store performance through Retail Managers and ensure consistent brand standards (VM, QOS)
• Lead strategic decisions on store openings, renovations, relocations, and closures
• Build and maintain senior-level partnerships with key department store stakeholders
III. Budget & Performance Management
•Monitor overall business performance and identify risks and opportunities
• Lead sales forecasting, budgeting, and financial planning in collaboration with Finance and HQ
• Plan and manage the retail budget, including expense control and financial reporting
• Drive strategic initiatives (CRM, VIP programs, events) to maximize revenue and client lifetime value
IV. Team/People Management
• Lead, coach, and evaluate team performance while ensuring optimal staffing
• Set clear direction and accountability framework across retail organization
• Oversee team members' performance and counsel them for future development
• Motivate and guide team through strong leadership, coaching, and constructive feedback