자격 요건
• Strong written/verbal communication in English; able to document technically and brief non-technical stakeholders
• 2~4 years’ experience in IT support, with a focus on server and infrastructure administration and support.
• Solid experience in Windows Server, AD administration, GPO, scripting, and O365 support.
• Proficiency in network infrastructure, protocols and support.
• Excellent problem-solving and analytical skills.
• Enterprise networking: TCP/IP, VLANs, firewalls, VPNs; experience with Cisco or Meraki.
• IT security fundamentals: patch management, endpoint protection, IAM/RBAC, MFA.
• Proactive, self-motivated and detail oriented.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Experience in AirWatch, WorkspaceOne, Meraki, Tanium, OKTA, SentinelOne is a plus.
• Bachelor’s degree in computer science, Information Technology, or a related field is a plus.