O2O Digital Channel Application Expert Key Responsibilities - Manage and continuously improve customer-facing mobile applications and online sales channels. - Oversee application operations, backend systems, APIs, system integrations, and mobile app releases. - Test new releases, monitor application performance, and coordinate incident resolution. - Monitor online sales funnels, payment processes, and system integrations to ensure seamless online-to-offline (O2O) customer journeys. - Manage external vendors, service quality, operational KPIs, and project budgets. - Identify opportunities for process optimization and develop digital solutions through applications, workflow automation, and data analytics. - Collaborate with local business teams, regional and global stakeholders, and external partners to ensure effective project delivery, security, and compliance. Qualifications - Bachelor’s degree or higher in Computer Science, Information Systems, Engineering, or a related field. - Experience in IT product, project, or service management, preferably in digital business, e-commerce, online sales, or the automotive industry. - Knowledge of APIs, mobile/web applications, cloud platforms (preferably Microsoft Azure), and authentication technologies such as SSO and OAuth 2.0. - Understanding of mobile app release management, e-commerce processes, payment integration, and workflow automation. - Experience in international projects and cross-functional collaboration. - Strong analytical, problem-solving, and communication skills, with good command of English. - Self-motivated, organized, and committed to continuous learning and improvement. Preferred: Cloud or Agile/Scrum certifications, and experience with AI-assisted development, low-code platforms, or workflow automation tools. Contact Julie E:

[email protected]

T: 02-551-0392

- Manage and continuously improve customer-facing mobile applications and online sales channels. - Oversee application operations, backend systems, APIs, system integrations, and mobile app releases. - Test new releases, monitor application performance, and coordinate incident resolution. - Monitor online sales funnels, payment processes, and system integrations to ensure seamless online-to-offline (O2O) customer journeys. - Manage external vendors, service quality, operational KPIs, and project budgets. - Identify opportunities for process optimization and develop digital solutions through applications, workflow automation, and data analytics. - Collaborate with local business teams, regional and global stakeholders, and external partners to ensure effective project delivery, security, and compliance.

- Bachelor’s degree or higher in Computer Science, Information Systems, Engineering, or a related field. - Experience in IT product, project, or service management, preferably in digital business, e-commerce, online sales, or the automotive industry. - Knowledge of APIs, mobile/web applications, cloud platforms (preferably Microsoft Azure), and authentication technologies such as SSO and OAuth 2.0. - Understanding of mobile app release management, e-commerce processes, payment integration, and workflow automation. - Experience in international projects and cross-functional collaboration. - Strong analytical, problem-solving, and communication skills, with good command of English. - Self-motivated, organized, and committed to continuous learning and improvement.

Cloud or Agile/Scrum certifications, and experience with AI-assisted development, low-code platforms, or workflow automation tools.

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