주요업무
• Responsible for developing and implementing the sales strategy, budget and goals each year, prior to submittal of the annual budget.
• Provides leadership and direction to the country/regional sales team on an ongoing basis. Motivates and promotes cross selling and superior customer service. Regularly acts as an authority figure to effectively disposition customer issues and complaints.
• Hires, trains and develops NAMs, KAMs and CCSs to ensure Commercial objectives/targets are met. Evaluates staff performance and initiates disciplinary action as required. Determines training and developmental needs of staff. Enabler for strong communication, regular product knowledge and corporate goals and vision.
• Plans and organizes sales staff attendance at scheduled events, and tracks success of the participants by monitoring the number of actual new customers won from leads generated at the events.
• Contributes to strategic direction through the development of an understanding of our customers’ business environment.
• Develops and executes promotional campaigns and assembles strategic insights into presentation materials and call planning.
• Assists with the preparation of the annual sales & marketing budget to meet and contribute to the company objectives and operating margin. • Monitors, analyses and reports the results to various levels of the organization on a regular basis throughout the year.
• Interacts with customers and prospects to develop and maintain an understanding of the marketplace. Monitors competitor sales and marketing activities.
• Assists in the preparation and issue of marketing literature. Attends conferences, exhibitions and meetings as required.
• Provides input for regional investment, M&A, marketing and pricing strategies for the region.
Responsible for development and management of key trade association and government agency relationships.
• Provides input for business analysis, market intelligence and competitive data. Collaborates with Finance in ensuring appropriate data and metrics are available.
• Provides input for the development and implementation of relevant programs that impact staff and customers and proactively communicates as required.
• Utilizes business savvy and personal leadership skills to influence staff and change business culture.