The Four Seasons Hotel Seoul is looking for a Director of Sales who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Director of Marketing.

ESSENTIAL FUNCTIONS - Support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment - Managing Sales team and overseeing daily sales operation - Review sales production and implement sales action plan to achieve the budget goals - Participate in Forecast and Yield meetings for yield optimization - Maximize sales in all hotel revenue areas. NON-ESSENTIAL FUNCTIONS • Marketing Planning Participate in the development and execution of the hotel marketing plan: - Identify sources of group business for the hotel and establish solicitation programs to maximize sales. - Help identify sources of individual business and allocate the resources to develop relationships with them. - To supervise and monitor the compilation of accurate account information and to ensure this information is kept up to date. - Maintain accurate forecasting for all group/FIT segments and identify valley periods for sales emphasis. • Sales Administration Direct and administer the sales program of the hotel: - Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers. - Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals. - Establish travel schedules and monitor travel expenses to optimize sale productivity. - Maintain regular communication with all key accounts and Four Seasons Worldwide Sales Offices and other sources of sales information and support. - Plan, establish goals for, and administer outbound sales function to deliver qualified leads to other Four Seasons Hotels & Resorts - Develop annual sales department budget and execute the sales programs and activities within it. - Take full responsibility for representing and managing Four Seasons Hotel Seoul account management system • Sales Personnel Development Lead and develop sales personnel: - Recruit, select, train and motivate Sales Department personnel to realize their potential to develop individuals for advancement within the department and Four Seasons Hotels and Resorts - Assure understanding of Position Description, goals, and Standards of Performance for sales department personnel; and conduct formal bi-annual evaluations and ongoing coaching and counseling. • Selling Manage Key Accounts: - Establish personal sales goals, and be responsible for a representative selection of key accounts. - Conduct monthly production review of each sales personnel. • Inventory Management - In conjunction with the Commercial Director, Director of Revenue and other department heads, maximize rooms inventory and catering space, identify opportunities for focused sales programs. - Coordinate group room forecasts and prospects with the events management and reservations department so as to help hotel achieve maximum capacity room use. • Communications Develop and maintain effective communication channels: - Maintain close, frequent, open communication with the Commercial Director and other Sales & Marketing department heads. - Maintain supportive, timely communications with Four Seasons Worldwide Sales Offices. - Coordinate communication between Sales Department and operating departments of the hotel. - To update operating departments of the hotel to ensure awareness of bookings and sales programs. - Maintain timely and responsive communication with accounts and prospects. • Others - To foster a high level of morale amongst the Sales team members. - To assume other duties as requested by the Management of Four Seasons Hotel Seoul

• Education Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management • Experience Minimum 3 years work experience as Director of Sales • Language Must be fluent in Korean and English • Skills and Abilities Good problem solving, administrative and interpersonal skills are a must