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포시즌스호텔앤리조트

Front Office Guest Relations Officer

  • 공고소개
  • 주요업무
  • 자격요건
  • 채용절차
The Four Seasons Hotel Seoul is looking for Front Office Guest Relations Officer, who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Front Office Manager.

주요업무

• Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible • Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift. • Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What to Expect: You Will… • Be part of a cohesive team with opportunities to build a successful career with global potential • Have access to a robust benefit plan • Have the opportunity to engage in diverse and challenging work

자격 요건

Qualifications and Skills • Excellent personal presentation and interpersonal skills. • Attention to detail and the ability to multi task are required. • Excellent communication skills are essential. • Warm welcoming smile, a positive attitude and be knowledgeable about the local area. • Reading, writing and oral fluency in both the Korean & English language • College degree preferably specializing in hospitality Visa Requirements • Must already possess valid work authorization in South Korea.

채용절차

For more details, please refer to the company website.
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포시즌스호텔앤리조트

Front Office Guest Relations Officer

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