명품패션브랜드의 CRM Manager로 커리어를 개발하실 분을 찾고 있습니다.

[Client communication] ∙ Develop and implement local communication strategy align with global vision ∙ Lead and promote social binding process to expand brand client profile on local social platform ∙ Identify and promote new ideas to recruit new potential clients from social platform ∙ Be knowledgeable and aware of the market trends and competitors, analysing and recommending areas for business development and improvement [CRM & client Insight] ∙ Develop CRM insights and intelligence to support and promote new clienteling actions ∙ Design, develop, implement and monitor client engagement initiatives to drive loyalty and desirability ∙ Identify and monitor client KPI dashboard in order to drive client acitivities in targeted direction [Clienteling environment] ∙ Participate global clienteling development and enhance local strategy and needs ∙ Influence and lead stores and other departments to reinforce client centric business culture ∙ Train stores exisiting/new clienteling tool to create innovative clienteling environment in store

∙ above 10 years experience ∙ Social binding and social CRM experty and experience is highly required ∙ In-depth knowledge of the trends of the Luxury markets as well as highest standards of Clienteling and CRM strategy ∙ Significant experience working around topics such as Client Development, CRM and Clienteling in a leading luxury company ∙ Good communiction skill in English